000 00409nam a2200181Ia 4500
003 0STCL
008 150530s9999 xx 000 0 und d
040 _aSTCL
_cSTCL
100 _aGovind Apte
245 _aServices Marketing
250 _a1
260 _bOxford university press; New York
_c2010
300 _a440
546 _aEnglish
942 _2ddc
_cBK
999 _c11030
_d11030
005 20220125165600.0