| 000 | 00384nam a2200157Ia 4500 | ||
|---|---|---|---|
| 003 | 0STCL | ||
| 008 | 150530s9999 xx 000 0 und d | ||
| 040 |
_aSTCL _cSTCL |
||
| 100 | _aJohn Pulparampil | ||
| 245 | _aManaging quality of service ;A hand book on Tqm in Government | ||
| 260 | _c1999 | ||
| 546 | _aEnglish | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c16033 _d16033 |
||
| 005 | 20220125165741.0 | ||