00381nam a2200169Ia 4500003000500000008004100005020001800046040001900064082000700083100001800090245003500108250000600143260003200149300001000181365000800191546001200199STCL221019s9999    xx            000 0 und d  a9789353167844  aSTCLcSTCLbEN  222  aSrinivasan, R 0aBusiness process reengineering  a2  bMc Graw HillaChennaic2020  a206 p  b699  aEnglish