00458nam a2200181Ia 4500003000500000008004100005020001800046040001900064082000700083100004600090100001800136245005100154250000600205260003500211300001000246365000800256546001200264STCL221019s9999    xx            000 0 und d  a9789332587687  aSTCLcSTCLbEN  222  aLovelock Christopher; Chatterjee, Jayanta  aWirtz, Jochen 0aServices marketing: people technology strategy  a8  bPearson EducationaNoidac2020  a817 p  b799  aEnglish