00551nam a2200193Ia 4500 STCL 230729s9999 xx 000 0 und d 9788131732274 STCL STCL EN 22 Besterfield, Dale H Total quality management 3 Pearson Education Noida 2010 558 p English Besterfield-Michna, Carol; Besterfield, Glen H; Besterfield-Sacre, Mary; Urdhwareshe, Hemant; Urdhwareshe, Rashmi DDC 22 BK 90705 90705 0 0 DDC 0 0 STCAL STCAL GEN 2023-07-29 1 658.562 BES-T J01307 2023-09-07 00:00:00 2023-08-23 2023-07-29 BK