00329nam a2200145Ia 45000030006000000080041000060400015000471000016000622450022000782500006001002600042001063000006001485460012001540050017001660STCL150530s9999    xx            000 0 und d  aSTCLcSTCL  aGovind Apte  aService Marketing  a8  bOxford University Press ; Delhic2008  a0  aEnglish20220125170606.0